CONDITIONS

Conditions

WAITING TIMES: Pick Me Up Airport Transfers reserves the right to charge a waiting fee of $15 per ¼ hour or part thereof for waiting time exceeding 1 hour for any airport Pick-Up.

EXCLUSIVE HIRE
PICK ME UP Airport Transfers provide a door to door exclusive service delivering you direct from your point of pick up to your destination without being shuttled all around the sunshine coast with other passengers. You will not be required to wait extra time at the airport for other flights to arrive. As soon as you have collected your luggage you will be on your way to your destination.

PICK UP TIMES
Customers who are travelling to meet a departing flight are required to phone PICK ME UP Airport transfers on 07 5448 4941 or 0432 243 903 on the day prior to departure to re-confirm pick up times.

LUGGAGE
If possible, please advise at the time of booking the amount of luggage being carried. Our drivers no longer handle luggage unless you request assistance with loading. PICK ME UP Airport Transfers will not be held responsible for any injuries you may incur when you are carrying or lifting  luggage into our vehicles. 

PICK ME UP Airport Transfers accepts no responsibility for lost or damaged luggage. Customers should ensure that they have travel insurance to cover these losses.

DELAYS
Our aim is to pick you up at the pre-arranged time and we will endeavor to do so. PICK ME UP Airport Transfers accepts no responsibility for delays caused by flight changes, traffic conditions or mechanical breakdowns beyond our control. Customers are required to advise us of any changes to their schedule and we will do everything within our power to meet their needs, however, if the delays are lengthy alternative arrangements for transfers may have to be made due to our commitments. We reserve the right to use contracted drivers/vehicles for this purpose.

CANCELLATION POLICY
For a full refund, we require 24 hours notice of any cancellation. Cancellations made within 24 hours of pre-arranged pick up time will only be refunded at the discretion of the management of PICK ME UP Airport Transfers and a surcharge may be applied.
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